Viewer Priority is an Android-Viewer-device-only feature that lets you choose which account is in charge of specific Camera devices. What this means is that even when others in your Trust Circle are watching live stream from a specific Camera device, you can choose to terminate any existing connections. This way, you won't have to wait for your turn and can have more control over your home security camera as the owner of the main account.
In this article, you will learn more about:
⚠️Note: Error codes 1018 and 1019 will pop up regularly depending on your Viewer Priority settings.
Viewer Priority Options
There are 3 setting options you can select from in Viewer Priority:
- Always accept
This is the default setting. When an incoming Viewer tries to connect to an occupied Camera, Alfred will accept the incoming Viewer and terminate any other viewing sessions.
If you choose Always accept, the existing Viewer might see error code 1019:
- Owner first
This option gives the Camera owner Viewer priority.
If you choose Owner first, the existing Viewer might see error code 1019:
- Always reject
This option will reject any connection attempts from incoming Viewer devices when the Camera device is occupied.
If you choose Always reject, this is what the incoming Viewer will see error code 1018:
⚠️ Please note that on iOS Viewer devices, the only option is Always reject.
Setting up Viewer Priority
- Click on the Camera settings wheel:
- Click on Viewer Priority
- Select the Viewer Priority option that fits your needs:
- Change Viewer Device name (optional)
- Tap on general settings
- Change Viewer device name
Changing the Viewer device name will help you know who has access to or is trying to have access to the Camera device.
- Tap on general settings
Optimize Viewer Priority for different use cases
1. Baby/Nanny cam
New parents often share Camera access.
- For parents: Choose Always Accept so both parents can stream live feed whenever they need to
- With grandparents: You may find Owner First more suitable
- With certified nannies or other helpers: You may want to choose Always Accept. This way you can check in with the nanny, say hi to your babies, or let the nannies know that you might be running late all while you're working.
2. Pet cam
If all family members would like to check in on the pet during the day, Always Accept would be the ideal option.
If you happen to hire pet sitters or send your pets to pet daycare centers, you can use Two-Way Talk to speak to your your pets and talk to your pet sitters.
3. Home security camera
To make sure you're able to keep an eye on your home at any time, select Always Reject.
In addition to watching your home through live sessions, Alfred keeps you updated on what's going on with Motion Detection notifications. You can use Two-Way Talk to scare intruders away and notify local authorities immediately.