Here's what's highlighted in this article:
- What is Zoom?
- How do I zoom in and out?
- How do I only monitor the zoomed-in area?
- What are the requirements for Zoom?
- What are some known limitations?
What is Zoom?
Zoom is an Alfred Premium feature that lets you zoom in and out during Live sessions.
Zoom does not simply scale images up, which makes everything blurry. Instead, Alfred uses higher image resolution from the camera sensor to preserve more details.
Depending on the resolution of the camera sensor, the image can be enlarged 1.5 to 4 times. For the best result, we recommend that you place what you want to see at the center of the screen.
Double-tap to zoom is supported on WebViewer as well.
How do I zoom in and out?
Depending on your device model, app versions, and resolution settings, you can:
- double-tap on the area you want to focus on to zoom in and double-tap again to zoom out, or
- pinch to zoom and move the screen around freely
If your device only supports double-tap to zoom, you can only zoom in up to 2 times. If your device supports pinch to zoom, you can zoom in up to 4 times and move the screen around when you're zoomed in.
How do I only monitor the zoomed-in area?
After you exit a Live session, the feed will stay zoomed-out. Motion Events generated during this period of time will be zoomed-out as well. If you only want to monitor and record events inside the zoomed-in area, please
1. Tap on the settings wheel in the Camera’s thumbnail
2. Enable "Stay Zoomed-in" in the camera setting.
⚠️ After you enable "Stay Zoomed-In", your camera won't record motions outside the zoomed-in area.
What are the requirements to use Zoom?
You must be an Alfred Premium user to use both double-tap to zoom and pinch to zoom. There are some additional requirements below:
Double-tap to zoom
| Android | iOS | |
| App version | 3.10.3+ | 1.11.3+ |
Pinch to zoom
| Android | iOS | |
| App version | 5.9.0+ | 3.9.0+ |
| OS version | Android 5.0+ | n/a |
| Camera version | Camera 2.0 | n/a |
| Resolution | Default | n/a |
How to change your Camera version to Camera 2.0?
- Upgrade to Alfred Premium
- Go to your Camera Device
- Tap on "Camera Settings"
- Tap on "Switch to Camera 2.0":
How to change your Camera device resolution setting?
- Go to your Camera Device
- Tap on "Camera Settings"
- Tap on "Resolution"
- Choose "Default"
What are some known limitations?
We tried our best to make the feature work on as many devices as possible. However, there are still some technical limitations:
- Zoom is not available when the device's camera sensor resolution is too low (for example, the front-facing lens on older devices)
- Zoom may be “off-centered” depending on the resolution of the camera sensor. Converting different aspect ratios may cause some bias.
To get a clearer image right away, tap on the Get Premium button and subscribe to Alfred Premium!
Set up your own home security camera now. Download Alfred in the Google Play Store or App Store.