Although we'd love for everyone to enjoy using the Alfred app, we understand that there may come a time when you'd like to delete your account. Please follow the below steps to submit an account deletion request:
- Contact us via the in-app "Report an Issue" channel
- Select Account & Privacy > Delete Account as the category
- Make sure you read and accept all the information, and then tap “Delete Account”
⚠️ Note: Once your account is deleted, all data will be permanently deleted and cannot be restored - Enter the verification code that Alfred sends to your email with the subject “Your AlfredCamera Verification Code”
- Submit your request
Once you submit the request, your account will be scheduled to be deleted within 14 days. However, if you change your mind within 7 days of submission, you can contact us via Report an Issue > Account & Privacy > Security Concern to revoke your account deletion.
If your Alfred account was created by using "Continue with Google/Apple," besides deleting your account, please also revoke Alfred's access to your contact information:
- Revoke Alfred’s access to Google accounts: https://myaccount.google.com/permissions
- Revoke Alfred’s access to Apple accounts:
https://support.apple.com/HT210426
Your feedback helps us improve our product and service; if you don't mind, please let us know why you want to delete your Alfred account. Open your app in the “More” tab > Report an Issue > Suggestion to share your thoughts with us. We hope you’ll consider using Alfred again in the future!
For Premium Users
Deleting your Alfred account does not mean your subscription will be canceled or refunded, please see How do I cancel my subscription? Or How do I transfer my Membership/Subscription?
⚠️ Note: If you use the Alfred Web version, you can only submit via Contact us > Sign in with Google. If you sign in with Apple ID/Email, please submit it in the app.
Still have questions? Let us know via the in-app “Report an Issue” channel, or read more about how Alfred protects your privacy.