If you can't access Person only mode, it's likely that your devices do not match the requirements to use the feature.
Please check the following requirements chart to ensure your app, OS, and Camera version are up to date. Please also check your CPU, OpenGL-ES, and chipset to be sure as well.
|App Version||4.2.0+||2.0.0+||Update Alfred app|
|OS Version||Android 5.0+||iOS 9+||iOS: Update OS version
Android: Update OS version
|Camera Version||2.0||X||Switch to Camera v2.0|
|CPU||X||64 bit||Check CPU speed|
|OpenGL-ES||3.0+||X||Check device's OpenGL-ES version|
|Chipset||non-Intel||X||Check device's chipset|
⚠️ Note: We currently do not support Person Detection on iPhone 4s.
Still have questions? Let us know via the in-app “Report an Issue” channel.