There are 5 possible reasons why you may not be able to hear any audio in live:
- Viewer device volume down
- Turn on Camera device microphone
- Muted your Camera device from your Viewer device
- Give Alfred permission to Camera device's microphone
- Unstable internet connection
Turn your Viewer device volume up
Simply turn up the volume on your devices with the volume buttons.
Source: Verizon Wireless
Turn on your Camera device's microphone
Please make sure you not only grant microphone access to Alfred but also make sure that your microphone is actually on!
Unmute your Camera device from your Viewer device:
- Select the Camera device you want to access
- Tap on the speaker icon during a live session to unmute:
Give Alfred permission to Camera device's microphone:
For Android devices:
- Go to system setting
- Tap on Privacy and safety
- Tap on App permissions
- Tap on Microphone
- Switch on the microphone toggle for AlfredCamera
For iOS devices:
- Tap on Settings
- Swipe down to find all apps
- Tap on AlfredCamera
- Switch on the Microphone toggle
Improve your internet connection
Read this section for tips that might eliminate connection problems and this section for strengthening your overall network strength.
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