Reboot AlfredCam
Reboot Remotely
- Tap the Camera's settings wheel
- Scroll down and tap "Reboot Camera"
- Confirm by tapping "Reboot"
- Your camera will be temporarily disabled/offline and then reboot itself once the update is complete. It may take a few minutes to complete the process.
⚠️ Note: While your AlfredCam is being rebooted, the app will automatically take you back to the camera list. Your AlfredCam will be offline for a few minutes (you may see error code 7007) before it comes back online by itself.
Reboot Manually
If you are not able to reboot remotely, you can manually unplug and plug it back in again to reboot your AlfredCam.
Please make sure to check your LED indicator light before unplugging your AlfredCam. When the LED indicator light is flashing green, it indicates that it is in the middle of updating its firmware. Unplugging during the firmware update or video recording may cause fatal damage to hardware or even fail to save videos.
Factory Reset AlfredCam
Under some circumstances, you may need to factory reset your AlfredCam to troubleshoot a problem. There are two methods to factory reset your AlfredCam.
Method 1.
⚠️ Please make sure your AlfredCam is connected to WiFi and stays online.
- Tap the Camera's settings wheel
- Scroll down and tap "Delete Camera"
- Start pairing your AlfredCam again
(You may refer to the setup steps in How do I set up AlfredCam?)
Method 2.
- Reset your camera with a paper clip or a pen pushing the reset button for 5 seconds until you hear a beep.
- Wait for your AlfredCam to restart by itself
- When hearing "Ready to Pair", it indicates that your AlfredCam has been reset to the factory settings
- Start pairing your AlfredCam again
(You may refer to the setup steps in How do I set up AlfredCam?)
⚠️Note:
- Factory reset will not delete your Motion Events that are saved in Alfred's cloud. If your Motion Events are still within the storage period, you should be able to see your videos after re-pairing your AlfredCam to the same account.
- Factory reset will not delete the Continuous Recording playback saved in your SD card. If you would like to offer your AlfredCam to other people, it is recommended to take out your SD card or Delete All Footage beforehand.
See Also:
🙋 Still have questions? Let us know via the in-app "Report an Issue" channel.