If you forget your password or want to reset it for security reasons, please follow these steps to reset your password on the mobile app.
⚠️ Note: Resetting password for Alfred account is not supported on WebViewer and WebCamera.
Reset password for Alfred account
While logged out:
- Tap "Continue with Email"
- Enter your email address and tap "Continue"
- Tap "Forget password"
- Tap "Reset password"
- A password reset link will be sent to your mailbox
⚠️ Note: Resetting the password on Alfred mobile app does not change your Google account password.
While logged in:
Check your login types
- Tap the "More" tab
- Tap your [account name]
- Check if your Alfred account is linked to other social accounts
⚠️ Note: If you log in to Alfred using more than one method, make sure you reset all the passwords linked to your AlfredCamera app.
Reset Alfred account password
- Tap the "More" tab
- Tap your [account name]
- Change your password
- Enter your current password, and make sure you type in your password correctly
- Enter your new password and confirm again
- Tap "Save"
Reset Google password
- On your Android phone or tablet, open "Settings > Google > Manage your Google Account"
- At the top, tap "Security"
- Under "Signing in to Google", tap "Password"
- Enter your new password
- Tap "Change Password"
Reset Apple password
- On your iPhone or iPad, go to "Settings > [your name] > Password & Security"
- Tap "Change Password"
- Enter your current password or device passcode
- Enter a new password and confirm the new password
- Tap "Change Password"
Your account privacy is our first priority. If you notice any unfamiliar activities on your Alfred account, here are some suggestions for you to secure your account.
See Also:
🙋 Still have questions? Let us know via the in-app "Report an Issue" channel.