There are a few reasons you might have trouble logging into your Alfred account. In this article, you will find out some solutions to help you get back into your Alfred account:
- Check your internet connection
- Check the spelling of your email address or password
- Revoke Alfred’s access to your Google/Apple account
- Try another login method
Check your internet connection
If the login page doesn’t load, sometimes there may be a temporary glitch with the connection. Please wait and try again or connect your device to another network.
Check the spelling of your email address or password
You may have entered the wrong email address or password. Please check the spelling and make sure that you've entered the correct one before trying to log in again. If you're confident that the email is correct but you forget the password, please reset your password.
⚠️ Note: Passwords are case sensitive, please make sure you put the correct password form. (e.g., “ABC” and “abc” are recognized as two different passwords)
If you forget your password, please:
- Tap "Continue with Email"
- Enter your email address and tap “Continue”
- Tap "Forget password"
- Tap “Reset password”
- A password reset link will be sent to your mailbox
Revoke Alfred’s access to your Google/Apple account
If you see the error code 3001 or 3006, it indicates that the Google/Apple verification has failed. Please follow the instruction to fix the issue:
- Log out and log in to Alfred again
- Remove Alfred's access to:
Try another login method
If none of the suggestions work for you, please try another login option.
⚠️ Note: For the moment, Alfred only supports Apple sign-in feature on devices running above iOS 13 and Android app version 2021.6.0. So, if you only have one device that meets the requirement, please choose “Continue with Apple” on that device and pair it with other devices by using the QR code feature.
Let us know if you need any further assistance via our support email (email@example.com).