Some of you may have noticed that your account was switched back to the Free status during Nov 4-7 due to the order cancellation by Google Play Store. We are fully aware of this issue and this system glitch has been recovered.
A full refund will be issued back to you via Google Play Store in 7 days. All you need to do is to upgrade to Alfred Premium again. You can check your order status from the steps below:
- Sign in to your Play Console.
- On the left menu, select Order management .
- Select Alfred Premium
- Check the order status
If your order hasn't been refunded yet, please contact Google Play Store Support directly to check the refund progress.
We sincerely apologize for any inconvenience caused.
Alfred Support Team
November 11, 2020