FAQ

FAQ Dictionary

• FAQ in Español/Português/Deutsch/中文/日本語/한국어/Русский

Alfred Premium & Plus

• Alfred Premium & Alfred Plus: Upgrade, transfer, cancel & refund
• Alfred Premium & Alfred Plus: Unlock exclusive features

Motion/Person Detection

• Motion Detection setup & troubleshooting
• Notifications setup & troubleshooting
• Why can't I seem to access Person Detection?

Connection

• All about connection problems
• Quick fix for Camera offline (7007/7010)
• Quick fix for connection problems (700x)
• Why does my Camera go offline?
• Why do I keep experiencing connection problems?
• Why can’t I connect to Alfred on office WiFi?

See all 7 articles

Video (Events/Moments)

• All about the videos (Events / Moments)
• Error Codes: let’s solve the problems!

Live

• Watch live feed from multiple Cameras
• Why can't I turn on the flashlight?

Set Up

• Alfred quick start guide
• Alfred device/internet requirement
• Notifications
• Alfred ultimate troubleshooting guide
• Mount the Camera

Error Code

• Why can't I log into my account? (3001)
• Error Codes: let’s solve the problems!

Account / Privacy

• About my Alfred account

Webviewer

• WebViewer basic setup
• WebViewer troubleshooting