FAQ

FAQ Dictionary

• FAQ in Español/Português/Deutsch/中文/日本語/한국어/Русский

Alfred Premium & Plus

• Alfred Premium & Alfred Plus: Upgrade, transfer, cancel & refund
• Alfred Premium & Alfred Plus: Unlock exclusive features

Motion/Person Detection

• Motion Detection setup & troubleshooting
• Notifications setup & troubleshooting
• Motion Detection Schedule (Premium Feature)
• A.I. Powered Person Detection (Premium Feature)
• Why can't I seem to access Person Detection?
• Motion Detection Reminder

Connection

• All about connection problems
• Quick fix for Camera offline (7007/7010)
• Quick fix for connection problems (700x)
• Why does my Camera go offline?
• Why do I keep experiencing connection problems?
• Does my Camera reconnect to the network automatically?

See all 10 articles

Video (Events/Moments)

• All about the videos (Events / Moments)
• Error Codes: let’s solve the problems!

Live

• Watch live feed from multiple Cameras
• Two-Way Talk
• Low-Light Filter
• Siren
• Zoom (Premium Feature)
• Flashlight

Other Feature Tutorials

• Trust Circle
• Viewer Priority
• Battery Level
• Camera Health Check
• Camera Audio
• Google Assistant Integration

Set Up

• Alfred quick start guide
• Alfred device/internet requirement
• How many cameras can be added to one account?
• Notifications
• Alfred ultimate troubleshooting guide
• Mount the Camera

Error Code

• Error Codes: let’s solve the problems!

Account / Privacy

• Privacy Policy
• About my Alfred account
• Device Stolen
• Account hacked
• Terms of Service
• Is Alfred safe & secure?

Webviewer

• WebViewer basic setup
• WebViewer troubleshooting