Troubleshooting & Tips
- Why do my Camera devices go offline (including error code 7006/7007/7009/7010)?
- What do I do when I see black screens (including error code 7001/7006/7008)?
- Why does Alfred ask me to reconnect every few minutes?
- Why do I see error code 7001/7008?
- Connection Tips for Android Devices
- Connection Tips for iOS Devices
- Why isn't Motion Detection recording events?
- Why am I missing motions?
- How do I reduce the number of false alarms I get?
- Why can't I turn on Motion Detection?
- Why can't I use Motion Detection Schedule?
- Why isn't Motion Detection Reminder working?
- Why does it say that Alfred app is in the background or get occupied (7011/7012)?
- Why can't I hear any audio in videos or live feeds?
- Why does my live view still default to Standard resolution after upgrading to Premium?
- Why are my videos or live feeds so blurry?
- Can more than one Viewer device watch the same Camera live feed at the same time?
- Why do I keep seeing flickering screens during live?
Account & Settings
Subscription & Payment
WebViewer & WebCamera
- Why do I keep seeing AdBlock messages?
- What do I do when I see black screens on my WebViewer?
- What do I do if I accidentally blocked Alfred from accessing my camera and microphone for WebCamera?
- Why do I see the same WebCamera multiple times on the Viewer device?
- Why can't I log into WebViewer?
- Why does WebViewer keep asking me to reconnect?
Other Tips and Resource
- Tips for improving Alfred's stability
- Tips for optimizing Alfred's performance
- Why do I need to leave the camera plugged into power?
- Why is Low-Light Filter so unclear or overexposed?
- Tips for device battery
- Tips for giving your device a fresh start